A Commitment to QualityDiversified Technology, Inc. (DTI) is committed to providing complete product solutions and support to our customers. Investments have been made to a state-of-the-art design/production facility equipping it with the latest board placement solutions and PCB manufacturing technology. DTI's employees undergo extensive training on a routine basis, which helps to maximize the quality and performance of our end products and services. Our Customer FocusDTI believes a satisfied customer is a repeat customer, so the focus is placed on delivering a complete product on time, every time. Our tradition of supporting customers at every level is based on a technical staff dedicated to providing quick and complete solutions to customer issues, while the service department is committed to fast turn times on any RMA repairs that may occur. Using a formal program to monitor and analyze all customer satisfaction results, Diversified's management ensures that all customer needs are met. Our ProgramsUsing industry recognized programs, DTI reaffirms its commitment to the ISO 9001 registration it has maintained since 1996. The Supplier Management program practiced here at DTI emphasizes relationship building, early involvement of suppliers in our design cycle, and periodic auditing of suppliers to ensure the highest quality parts and materials are provided to customers. Our formal Continuous Improvement Program cultivates projects that will reap both short and long term rewards for the customer and is complimented by our Reliability Program that tests products beyond their normal use, promoting their longevity in the application field. Our EmployeesDiversified Technology, a designer and manufacturer of high end technology products, recognizes a business' success depends largely on the quality of its people. DTI's employees are its greatest assets, which is why the greatest investment is placed on them through continuous training and technical demonstrations. DTI believes that the growth of a company is largely promoted by the growth of its employees. Our ToolsDTI continues to invest in the latest technology innovations to advance the effectiveness of our employees and to promote quality end-user products. Equipment acquisitions and upgrades such as Automated 3-D Solder Paste Inspection, Automated Optical Inspection (AOI), Automated X-RAY Inspection (AXI), and In-Circuit Test (ICT) are just some examples of our effort to maintain a first-in-class manufacturing facility. DTI has also cultivated internal software development teams to create database driven utilities to improve the efficiency of production and service for our products by allowing real time quality data analysis and quick response to customer requests. Our MissionDTI has been in business for over thirty-six years providing high quality computer solutions to the embedded marketplace. As we move forward, our mission is to provide a complete solution that still maintains the quality standard associated with Diversified Technology, Inc. |
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