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CUSTOM
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MARKETS |
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SUPPORT |
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LIBRARY |
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PRESS
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ADVANCEDTCA |
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SINGLE
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SYSTEM
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ABOUT
DTI |
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Support
: Diversified Technology Technical Support |
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Diversified
Technology, Inc. extends commitment to a total quality management
approach for serving its customer base. Through professional
training of all employees, formal ISO 9001 policies, procedures
and work instructions, the company will continuously insure
a quality program that is based on 100% employee involvement
and commitment.
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Customer
Focus |
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Long
term Support for Solution Lifecycles |
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DTI
believes a satisfied customer is a repeat customer so the
focus is placed on delivering a quality product that meets
our customer's needs on time, every time. The goal has long
been to provide support for customers at every level and DTI
considers this a core competency. Diversified's technical
staff is dedicated to providing quick and complete solutions
to customer reference issues and the service department is
committed to fast turn times on RMA repairs. Using a formal
program to monitor and analyze customer satisfaction results,
DTI's management team helps to concentrate company efforts
to insure that all customer's needs are met in a timely fashion.
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Support Request |
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